Return & Refund Policy

We’re so grateful you chose to shop with us 🤍

Our prayer is that your blanket hoodie brings you comfort, warmth, and peace. If something isn’t quite right, we’re here to help.

Returns

We accept returns within 30 days of delivery for items that are unused, unwashed, and in their original condition, with tags and packaging intact.

To begin a return, please reach out to our support team with your order number. Once approved, we’ll guide you through the next steps.

Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.

Refunds

After we receive and inspect your return, we’ll notify you once your refund is approved.

  • Refunds are issued to the original payment method
  • Please allow 5–10 business days for the refund to appear, depending on your bank
  • Original shipping fees are non-refundable

Exchanges

If you need a different size or color, we’re happy to help with an exchange within 30 days of delivery, subject to availability.

To request an exchange, please contact us with:

  • Your order number
  • The item you’d like to exchange
  • The item you’d like instead

Customers are responsible for exchange shipping costs unless the item was defective or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged or isn’t what you expected, please contact us within 48 hours of delivery and include photos of the issue. We’ll take care of it right away with a replacement or refund.

Order Cancellations

We do our best to process orders quickly so they arrive to you as soon as possible.

If you need to cancel an order, please contact us as soon as possible after placing it.

  • Orders can only be canceled if they have not yet been processed or shipped.
  • Once an order has entered processing or has shipped, it can no longer be canceled.

If your order has already shipped, it will need to follow our Return Policy once delivered.

This helps us ensure fair treatment for our fulfillment partners and allows us to keep offering high-quality products made with care.

Items Not Eligible for Return

We’re unable to accept returns for:

  • Items that have been worn, washed, or used
  • Returns requested after 30 days
  • Items missing original tags or packaging
  • Final sale or clearance items (if marked as such)

Our Heart Behind This Policy

We believe in honesty, fairness, and treating others the way we’d want to be treated. This policy helps us serve you well while continuing to offer quality products made with care.

If you have any questions at all, please don’t hesitate to reach out at help@holycomfort.com — we’re always happy to help.

🙏 Thank you for supporting our small, christian-based business.